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FAQs

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Does CityGrow have Zigbee Complianced products?

No, not at the moment.

CityGrow是否有Zigbee Compliance 的產品?

暫時未有。

Can we communicate with third-party systems? For example, KNX,EIB,RS485,RS232,CONTROL-4 etc. interface?

Yes. The system can communicate with other existing systems. The most common protocol for interface is RS485 and RS232. In addition, we also provide custom interface solutions depending on different projects and requests.

我們可以與第三方的系統進行通信嗎?例如,KNX,EIB,RS485,RS232,CONTROL-4等接口?

可以。本系統可以與其它現有的系統進行通信。接口最常見的協議是RS485和RS232。此外,我們還提供根據不同的項目和要求定制接口解決方案。

Is it possible to use in conjuction with third-party touch screens? If so, what interface is required?

Yes, the RS232 interface can be used,and it is also possible for you to specify your existing communication interface for us to provide a solution.

是否可與第三方觸摸屏一起使用?如果是的話,需要什麼接口?

是的,RS232接口可以使用,而且你還可以指定你現有的通訊接口給我們為你提供解決方案。

A typical dimmer has a maximum load of 400W. But if we require a higher load, for example a chandelier requires 550W, then do we have a dimmer booster or high wattage dimmer?

We have the high power dimmer module CG401DM, which has a maximum load of 3000W.

一個調光器有400W的最大負荷。但是,如果我們需要一個更高的負載,例如吊燈,需要550W,那麼Citygrow有一個抗展調光器或者高功率調光器嗎?

我們擁有大功率調光模塊CG401DM,它具有3000W的最大負荷。

If we need to boost the increase capacity, then do we need to add any special equpiment?For example, can we increase the switching capacity from 6.3A to 10A or 16A?

Yes, you can add a contactor between our switch and load for high power applications.

如果我們需要增加開關的輸岀功率,那麼我們是否需要添加特殊設備?比如,我們要從6.3A增加至10A或16A的開關輸岀?

可以的,你可以外添加一個繼電器。